Frequently Asked Questions

1. What is ÉLEVÉ all about?

ÉLEVÉ is built for women who want to feel confident in every move. Our pieces are designed to sculpt, support, and elevate your everyday—whether you’re lifting, flowing through pilates, or simply living your day in comfort and style.

2. How do I choose the right size?

Each product page includes our Size Guide to help you find your perfect fit.
✨ Quick tip: If you’re in between sizes for leggings, size up for comfort. For bras and tops, stick to your usual size for the best support.

3. Are ÉLEVÉ leggings squat-proof?

Absolutely. Our fabrics are tested for stretch, opacity, and movement to ensure every piece performs—no transparency, no slipping, just full confidence.

4. What’s the best way to care for my ÉLEVÉ pieces?

To keep your pieces looking fresh and smooth:

  • Wash cold

  • Use gentle detergent

  • Avoid fabric softeners

  • Hang or lay flat to dry

This helps maintain the softness, shape, and sculpting quality of the fabric.

5. Do you offer returns & exchanges?

Yes! We offer a smooth and easy return/exchange process within 14 days of receiving your order. Items must be unused, unwashed, and with tags attached—just how you received them.

Important Note: Gift cards are non-refundable and cannot be exchanged for cash.

6. How fast is shipping?

Standard shipping usually takes 3–7 business days depending on your location. Tracking details are sent straight to your email once your order ships. Please note that delivery times may vary due to carrier delays, weather, or other unforeseen circumstances.

7. Can I still change or cancel my order?

Once an order is placed and confirmed, we’re unable to make any changes or cancellations. Please make sure to double-check your items, size, and address before checking out to ensure everything is correct.

8. What payment methods do you accept?

We currently accept:

  • Credit / Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay

  • Google Pay

9. Do you restock items?

Some of our bestsellers and core pieces are restocked, while limited collections may not return. Use the “Notify Me” button on the product page to get first dibs when a size restocks.

10. How can I contact ÉLEVÉ?

We’re always here to help you elevate your movement.
📩 Email: info@eleveactive.com